Article
Urology

PureWick Made Easy: A Simple Guide for First-Time Users

Angela Breslin, RN
May 4, 2025
0
min read

Understanding PureWick for Better Urinary Management

Dealing with urinary incontinence can be challenging, but How to use PureWick doesn't have to be. This innovative external catheter system offers a simple solution that maintains dignity while keeping you or your loved one comfortable and dry.

If you're new to the PureWick system, here's the basic process:

  1. Set up the collection system:

    • Connect the canister to the vacuum pump
    • Attach tubing to both the canister and the external catheter
  2. Place the external catheter:

    • Perform perineal care
    • Position the soft wick between the labia with the gauze side against the skin
    • Align the top with the pubic bone and the bottom at the gluteal cleft
  3. Maintain the system:

    • Replace the wick every 8-12 hours or if soiled
    • Clean and disinfect the canister after each use
    • Empty the canister before it reaches 1800 mL

What makes the PureWick system truly special is its non-invasive approach. Unlike traditional indwelling catheters that can cause discomfort and increase infection risk, this external system uses a soft, absorbent wick that gently draws urine away from the body through light suction.

"I am so pleased with the PureWick™ System. No more sheets and towels to wash every day," shares Patricia T., who found welcome relief from the daily burden of managing incontinence.

This innovative solution is trusted in over 3,000 hospitals and rehabilitation facilities nationwide. Now available for home use, it brings hospital-grade care right to your bedroom. The system is remarkably quiet too – surveys show 76% of caregivers and 71% of users agree it won't disturb your sleep, making it perfect for overnight use.

For family caregivers, the PureWick system is a game-changer. It significantly reduces the risk of catheter-associated urinary tract infections (CAUTIs) while helping maintain skin integrity. This means fewer trips to the doctor, better sleep for everyone, and most importantly – comfort and dignity for your loved one.

Diagram showing PureWick system components and urine flow path from the external catheter through tubing to collection canister, with labels for each component and arrows indicating direction of flow - How to use PureWick infographic

What Is the PureWick System and Who Can Benefit?

The PureWick system is a game-changer for women dealing with urinary incontinence. Unlike those uncomfortable traditional catheters that need to be inserted, this clever device works completely outside the body. That means no more worrying about painful insertions or those dreaded infections that often come with internal catheters.

Who finds PureWick most helpful? I've seen it make a world of difference for women with limited mobility who can't easily get to the bathroom. It's perfect for those recovering from surgery, elderly folks who risk dangerous nighttime bathroom trips, and anyone dealing with chronic incontinence who's tired of constantly changing wet bedding.

Caregivers absolutely love it too. As one nurse, Ricardo S., told me: "When talking to family caregivers, they often ask where they can get the PureWick System for home. They are always amazed the first time they see it work and realize how it can lessen the workload for them at home."

The numbers tell a compelling story as well. Did you know the average cost of treating a catheter-associated UTI is about $1,000 per patient? Meanwhile, using How to use PureWick costs around $23.82 daily. That's potential savings of nearly $994 per day when you factor in avoiding those nasty infections!

Main Components at a Glance

The PureWick system is beautifully simple, with five key parts working together:

The heart of the system is the external catheter wick – a soft, fabric piece covered in silicone that sits comfortably between the labia. It's gentle on the skin, latex-free, and designed for single use.

The vacuum pump quietly creates the perfect amount of suction (120-140 mmHg of negative pressure) to draw urine away from the body. Home versions even come with battery backup options for peace of mind during power outages.

Your collection canister holds up to 2000 mL of urine, though you'll want to empty it before it reaches 1800 mL. The tubing system connects everything together, and the power supply comes with a generous 12-foot cord, with battery models providing up to 8 hours of backup power.

Key Benefits Over Traditional Catheters

The benefits of choosing PureWick over traditional catheters go far beyond comfort. Since it's non-invasive (nothing gets inserted), the risk of painful urinary tract infections drops dramatically. In fact, clinical studies show that 67% of patients found the PureWick comfortable to use, and remarkably, none experienced skin injuries related to the device.

Better sleep quality is another huge advantage. The system runs quietly – 76% of caregivers and 71% of users confirm it's quiet enough not to disturb sleep. Imagine the relief of not waking up in wet bedding or needing middle-of-the-night changes!

There's also the dignity factor. As Morgan M., a nurse practitioner, explains: "The PureWick System is a great product, and I recommend it often to my patients. It helps to keep people dry. They're not relying on a family member or caretaker to change them frequently, and they're not soiling their bed every night, which is a big issue."

For caregivers and medical professionals, the clear visibility of urine output makes monitoring health conditions simpler. And perhaps most importantly, the PureWick gives back independence and confidence to women who've been struggling with incontinence.

At ProMed DME, we've seen how this simple system can transform daily life for our customers. If you're wondering how to use PureWick or whether it might be right for you or your loved one, our dedicated nurse is always available to answer your questions. We even offer free shipping on all PureWick products, making it easier to get started with this life-changing system.

For more information about catheter-associated UTIs and why external systems like PureWick can be safer, check out this helpful resource on WebMD.

How to Use PureWick: Step-by-Step Setup & Operation

Setting up the PureWick system might seem a bit daunting at first, but I promise it's quite straightforward once you get the hang of it. Let's walk through the entire process together, from first opening the box to daily use, so you can feel confident about managing this helpful device.

How to Use PureWick – System Setup

First, let's get everything ready to go. When you first receive your PureWick system, take a moment to unbox everything carefully and make sure all parts are present and in good condition. You'll want to check that your power cord is intact and get familiar with each component.

Find a good spot for your vacuum pump – ideally on a stable nightstand or table near the bed. Make sure it's within reach but not where it might get knocked over accidentally. I recommend keeping it at least 9 inches from walls or other objects so it can "breathe" properly.

Next, let's prepare the collection canister. Secure the lid firmly onto the 2000 mL container and attach it to the vacuum pump by following the arrows on the device. You'll hear a satisfying click when it's properly connected – that's your assurance everything is secure.

Now for the tubing connections. Attach one end to the canister port marked "To Patient" and connect the other end to the elbow connector on the external catheter. Make sure all connections are secure but be careful not to overtighten them.

Time to power up! Plug the power cord into a grounded electrical outlet and press the power button. You should see a green indicator light, which tells you everything is ready to go. The home version operates at approximately 120-140 mmHg of suction, while hospital versions might use wall suction at around 40 mmHg.

Pro tip: To verify your suction is working properly, briefly block the end of the tubing with your finger – you should feel a gentle pull and hear the motor working.

How to Use PureWick – Proper Wick Placement

Proper placement is absolutely crucial for comfort and effectiveness. Start with good hygiene – thoroughly clean the perineal area with mild soap and water, then pat completely dry. Take a moment to check the skin for any signs of irritation or breakdown.

Position yourself (or help position the patient) comfortably on your back or side. Slightly bending the knees makes access easier, and using pillows for support can help maintain a comfortable position.

When placing the external catheter, you'll use two important anatomical landmarks: the pubic bone at the front and the gluteal cleft (between the buttocks) at the rear. The wick should span this entire area for best results.

Hold the catheter with the soft gauze side facing the body. Gently separate the labia with one hand while using your other hand to place the wick against the urethral opening. Make sure the top aligns with the pubic bone and extends back to the gluteal cleft. The thicker part of the wick should be positioned toward the anus.

Many users find it helpful to slightly bend the wick before placement so it better conforms to their body. To keep everything in place, bring the legs together gently after placement. Some women find that wearing mesh underwear during initial nights helps secure positioning until they get more comfortable with the system.

Important reminder: Make sure the vent hole at the top of the wick remains unobstructed – this is essential for proper function!

Don't worry if it takes a few tries to get comfortable with placement. According to surveys, after a few weeks of use, 109 out of 145 respondents reported feeling confident in placing the wick correctly. Practice makes perfect!

How to Use PureWick – Daily Removal & Disposal

When it's time to remove and dispose of the wick, keep the suction system running during removal to prevent any backflow of urine. Gently separate the legs and have a disposal bag ready.

To remove the external catheter, maintain suction while gently pulling the catheter directly outward, away from the body. Avoid dragging it across the skin, which could cause irritation.

The wick is designed for single use only – never attempt to wash or reuse it! After removal, disconnect the tubing from the wick and place it in an appropriate disposal bag.

After removal, it's important to care for the skin. Clean the perineal area with mild soap and water, pat dry thoroughly, and apply any barrier cream recommended by your healthcare provider.

Finally, prepare the collection system for next use by emptying the canister if it's more than half full. Clean and disinfect components according to the manufacturer's instructions, then reconnect the tubing so everything's ready for the next use.

The PureWick external catheter must be replaced every 8-12 hours or sooner if it becomes soiled with feces or blood. Trying to stretch this timeframe by reusing the wick increases infection risk and compromises the effectiveness of the device.

With a little practice, using the PureWick system becomes second nature, providing comfort, dignity, and better sleep for both users and caregivers. If you have any questions about how to use PureWick properly, our team at ProMed DME is always happy to help!

Placement, Change Schedule, and Skin Care Tips

Proper catheter placement, timely changes, and diligent skin care are essential for successful use of the PureWick system. These practices help ensure comfort, prevent complications, and maintain the system's effectiveness.

Illustration showing correct vs incorrect PureWick placement - How to use PureWick

When it comes to how to use PureWick effectively, timing matters. You'll want to replace the external catheter every 8-12 hours—think of it as a morning and evening routine. Don't wait for the full 12 hours if the wick becomes soiled with feces or blood though; in those cases, immediate replacement is necessary to prevent skin irritation and potential infections.

Taking care of the skin around the catheter is just as important as the device itself. Think of your skin care routine as the foundation for successful PureWick use. Start with regular perineal hygiene using mild, pH-balanced cleansers—nothing harsh that might irritate already sensitive skin. After cleaning, be sure to pat (never rub!) the area completely dry, paying special attention to those skin folds where moisture loves to hide.

Before placing a new wick, take a moment to inspect the skin for any redness or irritation. It's like catching a small problem before it becomes a big one. If you notice persistent redness, it's time to consider adjusting your care routine or consulting a healthcare provider.

Many users find that applying a barrier cream containing zinc oxide or dimethicone creates a protective shield between skin and moisture. Just remember to let it dry completely before placing the new wick—patience pays off in comfort!

"After surgery in April, I have been bedridden. To be able to stay in bed and not wear any incontinence pads has been wonderful," shares Shelley A., highlighting how proper use of the PureWick system can transform daily life.

For secure positioning, many find that wearing underwear over the wick helps keep everything in place. Mesh underwear works wonderfully for beginners until you become familiar with the system. And don't forget to check the wick's position if you turn or reposition during use—a quick adjustment can prevent leaks and discomfort.

Keeping Skin Dry and Healthy

The PureWick system is designed to keep skin dry, but a few extra steps can maximize this benefit. Proper placement is crucial—the wick should capture all urine and prevent any pooling around skin folds. Think of it as creating the perfect pathway for moisture to travel away from the body.

Your healthcare provider can recommend barrier products that work harmoniously with the PureWick system. These products aren't just nice-to-haves; they're essential tools in your skin protection arsenal.

For those with limited mobility, changing positions regularly helps prevent pressure injuries that moisture could worsen. Watch for early warning signs like redness that doesn't fade within 30 minutes after pressure is relieved—this could signal the beginning of skin breakdown.

Don't underestimate the power of good hydration and proper nutrition. Drinking enough water and consuming adequate protein and vitamins supports your skin's natural resilience and healing abilities. Your skin is your largest organ—treat it well from the inside out!

Clinical studies reveal an impressive fact: when used according to guidelines, no patients experienced skin injuries or breakdown related to the PureWick device. This speaks volumes about the importance of following proper placement and maintenance procedures.

Best Practices for Overnight Use

Nighttime is when the PureWick system truly shines, offering uninterrupted sleep without bathroom trips or pad changes. If you're using the PureWick System with Battery (PW200), ensure it's fully charged before bedtime. A complete charge takes 12 hours but provides up to 8 hours of operation during power outages—perfect peace of mind for a good night's sleep.

While most users (76% of caregivers and 71% of users) agree the system is quiet enough not to disturb sleep, placing the pump on a folded towel can further muffle any sound. It's like adding an extra layer of tranquility to your night.

Secure the tubing to prevent kinks or pulls during sleep movements—some users cleverly loop and secure tubing to the bedsheet with a safety pin. Position everything to eliminate tripping hazards for those middle-of-the-night moments.

Keep supplies for emergency wick changes within arm's reach, and remember that the 2000 mL canister is typically sufficient for overnight use. However, if you tend to have high urine output, you might need to empty it during the night—plan accordingly.

Establishing a consistent morning routine for system maintenance—emptying and cleaning the canister and replacing the wick—starts your day on the right foot.

"PureWick has helped tremendously during the sleeping hours. It is an amazing product!" shares Diane G., a caregiver whose life has been transformed by proper overnight use of the system.

At ProMed DME, we understand that these small details make a big difference in your comfort and dignity. Our dedicated nurse is always available to answer questions about how to use PureWick properly for your specific needs. We're committed to helping you maintain healthy skin and restful nights with this remarkable system.

Troubleshooting, Safety & Contraindications

Let's face it—even the best medical devices occasionally have hiccups. The good news is that most PureWick issues have simple solutions that you can handle right at home. I've worked with hundreds of patients who've quickly mastered these troubleshooting techniques and gotten back to enjoying the benefits of their system.

Common Issues and Quick Fixes

If you notice leakage around the wick, don't worry—this is one of the most common issues and usually has a straightforward fix. First, check the placement. The wick should align perfectly with the pubic bone and maintain full contact with the urethral area. Sometimes, a slight adjustment makes all the difference!

"I was getting frustrated with leaks until I realized I wasn't placing it far enough forward," shares Maria, a PureWick user for six months. "Once I got the positioning right, it worked like a charm."

Another common cause of leakage is wick saturation. If you're experiencing heavy output, you might need to replace the wick more frequently than the standard 8-12 hour interval. Some women find that bending the wick slightly helps it better conform to their unique anatomy, creating a more customized fit.

Chart showing troubleshooting tips for common PureWick issues - How to use PureWick infographic

If you're experiencing low or no suction, first check that the vent hole at the top of the wick isn't blocked—this is surprisingly common and easy to fix. Next, examine all tubing connections to ensure they're secure (but not overtightened). The collection canister should be emptied before it reaches 1800 mL to maintain proper suction. And of course, verify that your power cord is plugged in or your battery is charged if you're using the portable version.

Skin irritation might signal that you need to change the wick more frequently or improve your cleaning routine between changes. Some users also find that switching to a different barrier product resolves irritation issues. Our nurse at ProMed DME can recommend gentle alternatives if you're experiencing sensitivity.

If noise is disturbing your sleep, try placing the pump on a soft surface like a folded towel to dampen vibrations. Loose connections can also cause rattling sounds, so double-check that everything is properly secured.

Safety Considerations and Contraindications

The PureWick system is designed with your safety in mind, but there are important guidelines to follow. First and foremost, the external catheter wick is strictly single-use only. Attempting to wash or reuse it increases infection risk and compromises its effectiveness.

Good news for those with sensitivities—the wick is latex-free, though it's still wise to monitor for any signs of material sensitivity when you first start using the system. If you notice unusual redness or irritation, contact your healthcare provider.

To prevent messy overflows, empty the collection canister before it reaches the 1800 mL mark. This is especially important if you're using the system overnight or have high urine output. Following proper cleaning protocols for the canister and tubing after each use will also help maintain hygiene and system performance.

How to use PureWick safely means understanding when it's not appropriate. The system isn't designed for fecal management, so remove it immediately if soiled. Those with severe pre-existing skin breakdown may need alternative solutions, as might individuals with anatomical variations that prevent proper placement. The system also requires users or caregivers to understand how to monitor and maintain it properly.

"I was worried about my mom's latex allergy when considering PureWick," says James, a caregiver. "I was relieved to learn the system is latex-free, and she's had no reactions whatsoever."

When to Call a Clinician

While most issues can be resolved with the troubleshooting tips above, certain situations warrant professional medical attention. Don't hesitate to reach out to your healthcare provider if you experience:

  • Persistent leakage despite proper placement and frequent changes
  • Skin injury including new wounds, persistent redness, or breakdown
  • Blood in urine appearing as pink or red discoloration in the collection canister
  • Signs of infection such as increased urinary frequency, pain, or fever
  • System malfunction that can't be resolved with basic troubleshooting

At ProMed DME, we understand that managing medical devices can sometimes feel overwhelming. That's why we have a dedicated nurse on staff who can provide guidance for many of these concerns. We're committed to ensuring you never feel alone in managing your PureWick system.

Most issues have simple solutions, and with a little practice, you'll become an expert at troubleshooting your PureWick system. Your comfort and health are worth the effort!

Cost, Coverage & Where to Buy

If you're considering the PureWick system for yourself or a loved one, understanding the costs and purchase options will help you plan for long-term use of this life-changing incontinence solution.

The PureWick home system typically starts around $524 for a starter set, which includes the complete urine collection system plus a 30-day supply of single-use external catheters. Depending on your specific needs, you might consider:

  • Starter Set with Battery (Women): Around $849.00 – perfect for those worried about power outages or who need mobility
  • Starter Set without Battery (Women): Approximately $538.70 – a more economical option if you have reliable power
  • Box of 30 External Catheters: About $199.50 – your monthly supply after getting started
  • Accessory Replacement Kit: Around $49.99 – for maintaining your system

"I finally feel like I can sleep through the night without worrying about accidents," shares Maria L., who switched to PureWick after years of using absorbent products. "Yes, there's an investment upfront, but the peace of mind is absolutely worth it."

Insurance Coverage

When it comes to paying for your PureWick system, it's important to understand the coverage landscape:

Medicare and Medicaid generally don't cover the PureWick system for home use, which surprises many people. Commercial insurance coverage varies significantly between plans, with some offering partial reimbursement while others consider it an out-of-pocket expense.

Because of these coverage limitations, most home users purchase the PureWick system as a cash sale item. At ProMed DME, we work with most insurance plans to minimize your out-of-pocket expenses. Our friendly staff can help explore your specific insurance coverage options and identify potential reimbursement opportunities you might not be aware of.

Maximizing Savings

You don't have to break the bank to enjoy the benefits of the PureWick system. Here are several ways to reduce your ongoing costs:

Sign up for AutoShip and save 10% on recurring orders of external catheters and accessories. This program ensures you never run out of supplies while automatically reducing your costs.

Consider bulk ordering if you know you'll be using the system long-term. Purchasing multiple boxes of catheters at once often qualifies for additional discounts beyond the AutoShip savings.

Maintain your equipment properly by following cleaning and maintenance guidelines. This simple step extends the life of system components and reduces replacement costs.

Our dedicated nurse support line is available to provide guidance on optimizing your supply usage, ensuring you're not wasting products unnecessarily.

First-time customers often qualify for special introductory pricing, so be sure to ask about any current promotions when you place your order.

Where to Purchase

ProMed DME offers the complete PureWick system and all necessary supplies with several advantages that our customers appreciate:

We provide free shipping on all orders, regardless of size, so you never pay extra to get your essential supplies delivered right to your door.

Our dedicated nurse on staff is available to answer your questions about using the system, troubleshooting any issues, and optimizing your experience.

The convenient AutoShip program ensures you never run out of supplies, with automatic deliveries on your schedule and a 10% discount on every order.

We offer insurance assistance to help you maximize any available coverage, with our team handling the paperwork and claims submission.

Our commitment to exceptional customer service means you'll always speak with a knowledgeable, compassionate person who understands your needs.

To purchase through ProMed DME, simply visit our website or call our friendly customer service team. We ship across the United States from our base in Stuart, Florida, typically with delivery within 2-3 business days.

"The convenience of having my supplies delivered automatically has been a game-changer," notes Robert K., who cares for his mother at home. "With one less thing to remember, I can focus more on spending quality time with Mom instead of managing her medical supplies."

Frequently Asked Questions about How to Use PureWick

How often should I replace the wick?

Let's talk about one of the most common questions I hear from new PureWick users. The external catheter wick needs to be replaced every 8-12 hours at minimum—think of it as a morning and evening routine. If the wick becomes soiled with feces or blood, you'll want to change it right away, no matter how recently it was placed.

This regular replacement schedule isn't just a suggestion—it's essential for keeping things clean and preventing skin issues. I always emphasize to my clients that trying to wash or reuse the wick is a definite no-no. Not only does it increase infection risk, but it also breaks down the material and compromises how well the device works.

Can I operate the pump on battery power all night?

Good news for those worried about power outages or bedrooms without convenient outlets! The PureWick System with Battery (PW200) can indeed run for up to 8 hours on a fully charged battery, making it perfectly suitable for overnight use.

For everyday use, though, I recommend keeping the system plugged in whenever possible. The great thing is that it can operate while charging, so you're never without coverage. Just remember that getting a full battery charge takes about 12 hours, so plan accordingly if you know you'll need to rely on battery power.

Is the PureWick system quiet enough for sleep?

Sleep quality is so important, especially when managing health challenges. You'll be happy to know that in surveys, 76% of caregivers and 71% of users agree that the PureWick system is quiet enough not to disturb sleep.

The system produces a gentle hum during operation—many users compare it to a white noise machine, which some people actually find soothing! If you're particularly sensitive to sounds, here's a helpful tip: place the pump on a folded towel to dampen vibrations and further reduce noise. Many of my clients have found this simple solution makes all the difference for a peaceful night's sleep.

Where does the urine go after it's collected?

Once urine enters the external catheter wick, it's drawn through the tubing into a 2000 mL collection canister attached to the pump. To prevent any overflow situations (which nobody wants!), be sure to empty the canister before it reaches 1800 mL capacity.

After each use, proper hygiene is important—empty the canister, clean it thoroughly, and disinfect according to the manufacturer's instructions. This regular maintenance keeps everything fresh and functioning properly for continued use.

Can I use the PureWick system on my own without assistance?

Absolutely! The PureWick system is designed with independence in mind. Many users successfully manage the entire process on their own, from setup to placement to maintenance. The connections are straightforward, and placement becomes intuitive with practice.

Survey data shows that after just a few weeks of using PureWick, 109 out of 145 respondents felt confident in placing the wick correctly. That said, if you have limited dexterity or mobility challenges, you might benefit from some assistance with the initial setup and wick placement until you get the hang of it.

Does underwear fit over the PureWick Female External Catheter?

Yes! Not only can underwear be worn over the PureWick external catheter, but I actually recommend it to help keep everything in place. Many of my clients find that mesh underwear works particularly well during those first few days or weeks of use. It provides just enough gentle support without applying too much pressure.

Once you're comfortable with the system, regular underwear works just fine too. The key is finding what feels most secure and comfortable for your unique body and needs.

How do I clean the PureWick system components?

Keeping your PureWick system clean is straightforward but important. After each use, empty the collection canister and give it a good rinse with cool water. Then clean all components (except the disposable wick, of course) with mild soap and water.

For proper disinfection, follow the manufacturer guidelines, which typically recommend using a solution of one part white vinegar to three parts water. Let all components air dry completely before putting everything back together. For optimal hygiene and performance, plan to replace the canister and tubing approximately every 60-90 days.

Is a prescription required to purchase the PureWick system?

Here's some good news that surprises many people: No prescription is needed to purchase the PureWick system! You can buy it directly from suppliers like ProMed DME as a simple cash sale item.

This accessibility is a huge advantage for those who need an immediate solution for incontinence management. No waiting for doctor appointments or prescription processing—just order what you need when you need it. At ProMed DME, we're always ready to help you get started with this life-changing system right away.

Conclusion

Managing urinary incontinence with dignity and comfort isn't just possible with the PureWick system—it can be life-changing when you know how to use PureWick correctly. The journey we've explored together in this guide equips you with all you need to confidently set up, use, and maintain this remarkable external catheter system.

Caregiver assisting patient with PureWick system - How to use PureWick

As we've seen throughout this guide, the PureWick system stands apart as a gentle, non-invasive alternative to traditional catheters. The comfort it provides begins with proper placement—positioning the soft wick between the labia with careful alignment to the pubic bone makes all the difference in its effectiveness. Regular replacement every 8-12 hours isn't just a recommendation—it's essential for maintaining both hygiene and skin health.

I can't stress enough how important diligent skin care is when using this system. Those few extra moments spent on proper cleaning and applying barrier products can prevent complications and ensure ongoing comfort. And should you encounter any issues, you now have the knowledge to troubleshoot common problems quickly and effectively.

"I finally sleep through the night without worrying about accidents," one of our customers recently told me. "It's given me back my independence during the day too."

Stories like these remind us at ProMed DME why we're so passionate about helping you manage incontinence with confidence and dignity. Our team isn't just here to sell products—we genuinely care about improving your quality of life. That's why we have a dedicated nurse on staff ready to answer your questions and provide support throughout your experience with the PureWick system.

We've made it easy to get started with free shipping across the United States, and we work with most insurance plans to keep your costs down. Our Stuart, Florida location serves as our hub for distributing quality medical supplies nationwide, but our commitment to exceptional customer service means we're never far away when you need us.

As Patricia T., who's been using the system for over a year now, shared with us: "I am so pleased with the PureWick System. No more sheets and towels to wash every day. Thank you, PureWick!!"

With proper use and care, the PureWick system truly can transform daily life for those managing urinary incontinence and their caregivers. Imagine uninterrupted sleep, maintained skin integrity, and dramatically reduced infection risk—these benefits make it worth taking the time to master how to use PureWick correctly.

For more information about the PureWick system or to place an order, visit ProMed DME or call our friendly customer service team. We're here to help you steer this journey with confidence, compassion, and support every step of the way.

View Resource

Discover the ProMed Advantage
& Try Our Products

We offer free shipping and legendary customer service to ensure you receive the
best DME products for your needs.